Terms and Conditions
Terms and Conditions
WB Investigations Private Investigator | Charlotte, North Carolina
Effective Date: October 27, 2026
Last Updated: October 27, 2026
1. Introduction and Acceptance of Terms
Welcome to WB Investigations (“WB Investigations,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website, https://wabinvestigations.com, including its content, information, contact forms, and online resources.
WB Investigations provides professional private investigative services to individuals, businesses, legal professionals, and other authorized clients in Charlotte, North Carolina, and surrounding areas.
By accessing or using this website, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please discontinue your use of the website.
These Terms govern general website usage. Any investigative services provided to a client may be subject to a separate written service agreement, engagement letter, or contract.
If a signed investigative services agreement conflicts with these website Terms concerning a particular engagement, the signed agreement will govern that engagement to the extent of the conflict.
2. Professional Investigative Services
WB Investigations offers professional investigative services that may include:
Surveillance and investigative observation
Infidelity and domestic investigations
Child custody and family-related investigations
Background checks and public records research
Missing persons and locating investigations
Insurance, fraud, and civil investigations
Litigation support and evidence gathering
Vehicle and license plate-related research
Other lawful investigative and related services
All investigative services are subject to applicable federal, state, and local laws, professional licensing requirements, available resources, and the facts of the individual assignment.
Information appearing on this website is provided for general informational purposes and does not constitute a binding offer or guarantee that any particular service will be available or performed.
WB Investigations reserves the right to accept, decline, suspend, or discontinue a proposed investigative assignment for legitimate business, legal, ethical, operational, or safety reasons, subject to applicable law and existing contractual obligations.
3. Lawful Use of Investigative Services
WB Investigations conducts investigative activities only for lawful and authorized purposes.
Clients requesting investigative services agree that their requests, instructions, and intended uses of investigative information must comply with applicable laws and must not infringe upon the legal rights of others.
We will not knowingly provide investigative services intended to facilitate:
Harassment, stalking, threats, or intimidation
Unauthorized access to private accounts, devices, or communications
Identity theft, fraud, or impersonation
Unlawful surveillance or interception of communications
Unauthorized vehicle tracking
Unlawful acquisition of protected personal information
Discrimination or other prohibited uses of background information
Other activities prohibited by applicable law
We may request identification, documentation, written authorization, or verification of a legitimate purpose before accepting an assignment or providing access to restricted information.
We reserve the right to refuse or terminate investigative services when we reasonably determine that a request may violate applicable law or professional obligations.
4. Client Responsibilities
Individuals and organizations engaging WB Investigations agree to provide information that is accurate and complete to the best of their knowledge.
Clients are responsible for:
Providing truthful information concerning investigative requests
Disclosing relevant facts necessary to evaluate an assignment
Establishing and maintaining any required lawful authorization
Cooperating with reasonable requests for documentation
Using investigative findings only for lawful purposes
Complying with payment and service agreement requirements
Respecting confidentiality and the rights of third parties
Clients must not misrepresent their identity, legal authority, relationship to an investigation subject, or intended use of investigative information.
WB Investigations may rely on client-provided information when evaluating or performing an assignment, subject to reasonable verification and applicable legal requirements.
5. Investigative Results and No Guarantee of Outcome
Investigative assignments vary in complexity, duration, available evidence, subject behavior, legal restrictions, and circumstances beyond our control.
While WB Investigations strives to perform authorized services with professionalism, diligence, and care, we do not guarantee:
That particular information or evidence will be discovered
That surveillance will establish a specific fact or activity
That an individual will be successfully located
That a background investigation will uncover every relevant record
That an investigation will produce a desired personal, legal, or financial outcome
That investigative evidence will be admitted or given particular weight in court
Any anticipated results, estimated completion dates, or investigative strategies are subject to the conditions and limitations of the assignment.
Clients acknowledge that an investigation may produce limited findings, inconclusive findings, or no actionable evidence despite reasonable investigative efforts.
6. Confidentiality and Privacy
WB Investigations recognizes the confidential nature of investigative inquiries, client communications, and case-related information.
We take reasonable measures to protect information entrusted to our agency and to restrict unauthorized disclosure.
Client information and investigative materials may be disclosed when authorized, necessary to perform lawful services, or permitted or required by law, including in response to valid legal process or applicable regulatory obligations.
No confidentiality provision in these Terms prevents disclosure required by law.
Our handling of personal information submitted through this website is further described in our Privacy Policy:
https://wabinvestigations.com/about-us/privacy/
Clients should avoid transmitting highly sensitive information through ordinary website forms unless specifically requested through an appropriately secured method.
7. Background Checks, Public Records, and Restricted Information
Certain services may involve public records, background information, vehicle records, or other information subject to restrictions under federal or state law.
Depending on the assignment, these requirements may include the Fair Credit Reporting Act (FCRA), the Driver’s Privacy Protection Act (DPPA), and applicable North Carolina, South Carolina, and other state laws.
Where applicable, WB Investigations will require an appropriate permissible purpose, consent, certification, or other legally required authorization before obtaining or providing restricted information.
Information obtained through our services must not be used for prohibited employment, housing, credit, insurance, licensing, or other eligibility decisions in violation of applicable law.
Nothing on this website authorizes clients or visitors to obtain confidential, restricted, or protected information without a valid legal basis.
8. Service Agreements, Fees, and Payments
Investigative services may be subject to a written contract, engagement agreement, retainer, hourly rate, flat fee, expense reimbursement, or other agreed payment arrangement.
Fees, deposits, retainers, cancellation provisions, and payment schedules will be established in the applicable service agreement or written quotation.
Unless expressly stated otherwise in a signed agreement:
Website descriptions do not constitute binding price quotations.
Estimates are not guarantees of final investigative costs.
Services may require advance payment or a retainer.
Additional investigative work may require client authorization.
Third-party expenses may be separately chargeable when agreed upon.
Refunds, unused retainers, cancellation charges, and other financial matters are governed by the applicable written service agreement and applicable law.
These website Terms do not independently establish a nonrefundable retainer or authorize charges not otherwise agreed upon.
9. Investigative Reports and Deliverables
Investigative reports, photographs, video recordings, documents, and other materials produced during an engagement are prepared for the purposes established in the applicable service agreement.
Unless otherwise agreed in writing, reports and deliverables are intended for the authorized client and any recipients permitted by the engagement agreement or applicable law.
Clients must not alter investigative reports in a manner that misrepresents their content, findings, authorship, or authenticity.
Clients are responsible for obtaining appropriate legal advice concerning the use, disclosure, admissibility, or distribution of investigative materials in legal proceedings.
The ownership and permitted use of engagement-specific work product are governed by the applicable written service agreement and applicable law.
10. Website Content and Informational Accuracy
The information published on this website is intended to provide general descriptions of investigative services, processes, and related topics.
Although reasonable efforts are made to keep website information accurate and current, WB Investigations does not guarantee that every page, article, description, or resource is complete, current, or free of error.
Laws, procedures, available records, agency requirements, and investigative practices may change.
We reserve the right to revise, update, correct, or remove website content without prior notice.
Information on this website should not be relied upon as a substitute for advice from a qualified attorney or other appropriate licensed professional.
11. No Attorney-Client Relationship or Legal Advice
WB Investigations is a private investigation agency and does not provide legal representation or legal advice.
Information provided through this website, during general consultations, or through investigative communications does not establish an attorney-client relationship.
Where appropriate, clients should seek advice from a licensed attorney concerning legal rights, litigation, evidence, compliance, or other legal questions.
Our investigative services do not replace professional legal counsel.
12. Intellectual Property and Website Ownership
Unless otherwise indicated, original website text, branding, logos, layouts, graphics, and other materials created for WB Investigations are owned by or licensed to WB Investigations and are protected by applicable intellectual property laws.
Visitors may view, download, or print reasonable portions of publicly available website content for lawful personal, noncommercial, informational purposes.
You may not reproduce, republish, distribute, sell, modify, or commercially exploit protected website materials without appropriate written permission from the relevant rights holder.
Third-party trademarks, photographs, logos, and other content remain the property of their respective owners.
Nothing in these Terms transfers ownership of third-party intellectual property to WB Investigations or its website visitors.
13. Website Images, Photography, and Source Credits
WB Investigations uses a combination of original photography, licensed stock images, website design assets, and other authorized visual content.
Images displayed on this website may originate from the following sources:
Pexels
Website: https://www.pexels.com/
License Information: https://www.pexels.com/license/
Dollar Photo Club / Adobe Stock
Dollar Photo Club is a former stock photography service associated with Adobe Stock. Applicable rights to previously obtained images remain subject to their original licensing terms.
Website: https://stock.adobe.com/
Elementor
Website: https://elementor.com/
Certain design assets, graphics, templates, or visual elements may be used in accordance with applicable Elementor licensing terms.
FirstLink Solutions
Website: https://firstlinksolutions.com/
Website skyline image and related visual assets are credited to FirstLink Solutions, as identified in our original website image credits.
Shutterstock
Website: https://www.shutterstock.com/
Licensed stock photographs, illustrations, graphics, and other visual content may be used subject to applicable Shutterstock license terms.
Image Licensing and Usage Restrictions
All third-party images and design assets remain subject to their respective licensing agreements and copyright protections.
The inclusion of an image on this website does not grant visitors permission to copy, download for redistribution, modify, resell, sublicense, or otherwise reuse that image.
Visitors seeking to use any third-party image should obtain the appropriate permission or license directly from the copyright holder or authorized licensing provider.
Source acknowledgments identify image providers and do not imply that the providers sponsor, endorse, or are affiliated with WB Investigations.
If you believe that an image or other material on our website infringes your intellectual property rights, please contact us with sufficient information to identify the material and evaluate your concern.
14. Third-Party Websites and External Links
Our website may contain links to third-party websites, professional organizations, public resources, social media platforms, and external service providers.
These links are provided for informational purposes or visitor convenience.
WB Investigations does not control and is not responsible for the content, availability, security, accuracy, or privacy practices of third-party websites.
The inclusion of an external link does not necessarily imply endorsement, sponsorship, or affiliation.
Visitors access external websites at their own discretion and should review the applicable terms and privacy policies of those websites.
15. Contact Forms and Electronic Communications
Visitors may contact WB Investigations using website forms, telephone, email, or other available communication methods.
Submitting a contact form or requesting a consultation does not automatically create a contractual investigative relationship.
An investigative engagement begins only when WB Investigations has accepted the assignment under an applicable agreement or other mutually accepted arrangement.
Submitting information through the website does not guarantee an immediate response, acceptance of an assignment, or confidentiality beyond our applicable privacy and legal obligations.
Where visitors expressly consent to SMS messaging, text communications may be used for inquiries, appointments, service coordination, and other authorized purposes.
SMS preferences, opt-out information, and related privacy practices are addressed in our Privacy Policy and applicable messaging disclosures.
16. Prohibited Website Activities
Visitors agree not to misuse the WB Investigations website or its services.
Prohibited conduct includes:
Using the website for unlawful or fraudulent purposes
Submitting knowingly false, misleading, or impersonated inquiries
Attempting unauthorized access to website systems or information
Introducing viruses, malware, or other harmful code
Interfering with website security or normal operation
Using automated tools to extract website content without authorization
Violating another person’s privacy or intellectual property rights
Attempting to use our services for harassment, stalking, or other unlawful purposes
WB Investigations may restrict website access or take other appropriate lawful action when misuse is identified.
17. Disclaimer of Warranties
To the extent permitted by applicable law, the website and its publicly available informational content are provided on an “as is” and “as available” basis.
We do not warrant that the website will operate continuously, remain uninterrupted, be free of technical errors, or meet every visitor’s expectations.
We make no guarantee concerning the completeness, suitability, or current accuracy of general website information.
Nothing in this section eliminates warranties, obligations, or remedies that cannot lawfully be excluded.
Specific investigative engagements remain subject to their applicable written agreements and governing law.
18. Limitation of Liability
To the fullest extent permitted by applicable law, WB Investigations will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of, or inability to use, this website, where such limitations are legally enforceable.
Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by law.
Any limitations applicable to professional investigative services will be governed by the relevant service agreement and applicable law.
This provision does not waive any non-waivable rights or statutory remedies.
19. Indemnification
To the extent permitted by law, users agree to indemnify and hold harmless WB Investigations and its authorized representatives from third-party claims, losses, or reasonable expenses arising from the user’s unlawful misuse of this website or material breach of these Terms.
This provision does not apply to claims or losses caused by WB Investigations’ own unlawful conduct or other circumstances in which indemnification would be prohibited by applicable law.
Separate indemnification provisions, if any, concerning client investigative engagements are governed by the applicable written service agreement.
20. Service Availability and Geographic Limitations
WB Investigations principally serves Charlotte, North Carolina, and surrounding communities.
The availability of investigative services in any location depends upon applicable professional licensing requirements, legal authority, assignment suitability, and operational considerations.
Information on this website should not be interpreted as an offer to provide regulated investigative services in jurisdictions where such activities would be unauthorized or unlawful.
21. Governing Law and Disputes
These website Terms shall be governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict-of-laws principles, except where otherwise required by applicable law.
Any disputes concerning website use shall be subject to the jurisdiction of an appropriate court as determined by applicable law.
Disputes arising from a separately contracted investigative engagement may be governed by the dispute resolution provisions of the applicable written service agreement.
Nothing in these Terms limits any right to pursue a remedy or forum that cannot lawfully be waived.
22. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in effect to the extent permitted by law.
Any unenforceable provision shall be interpreted or limited only to the extent legally appropriate.
23. No Waiver
Failure by WB Investigations to enforce any provision of these Terms shall not constitute a waiver of that provision or any other right unless expressly agreed in writing.
24. Changes to These Terms and Conditions
WB Investigations reserves the right to revise these Terms to reflect changes in business practices, website functionality, legal obligations, or professional services.
Updates will be posted on this page with a revised effective or last-updated date.
Material changes will be communicated through additional notice where required by law.
Changes will apply prospectively unless otherwise permitted by applicable law, and they will not automatically modify an existing signed investigative services agreement.
Visitors are encouraged to periodically review these Terms.
25. Contact Information
For questions concerning these Terms and Conditions, website content, image licensing, or investigative service inquiries, please contact:
WB Investigations Private Investigator
Charlotte, North Carolina
Telephone: (704) 266-4224
Website: https://wabinvestigations.com
Contact Page: https://wabinvestigations.com/contact-us/
Privacy Policy: https://wabinvestigations.com/about-us/privacy/
© 2026 WB Investigations. All Rights Reserved.
Website content, logos, and original materials are protected by applicable copyright and intellectual property laws. Third-party images and visual assets remain subject to their respective licensing agreements.