Privacy Policy

WB Investigations Private Investigator | WAB Investigations

Effective Date: October 27, 2026
Last Updated: October 27, 2026

1. Introduction

WB Investigations, also operating as WAB Investigations (“WAB Investigations,” “WB Investigations,” “we,” “us,” or “our”), respects your privacy and is committed to protecting personal information entrusted to us.

As a professional private investigation agency serving Charlotte, North Carolina, and surrounding communities, we recognize that confidentiality, discretion, and responsible information handling are essential to the services we provide.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, https://wabinvestigations.com, contact our agency, or engage our investigative services.

By using our website, you acknowledge the information practices described in this Privacy Policy. Where applicable law requires consent for particular processing activities, we will seek that consent separately.

2. Information We Collect

Information You Provide Voluntarily

We may collect personal information when you complete a contact form, request a consultation, communicate with our agency, or engage our services.

This information may include:

• Full name and contact information

• Email address and telephone number

• Mailing address or business address

• Information submitted through website contact forms

• Details regarding your requested investigative services

• Communications through email, telephone, or text messaging

• Other information you voluntarily provide in connection with an inquiry or investigation

Because investigative inquiries may involve sensitive personal or legal matters, we encourage visitors to provide only the information necessary for an initial consultation.

Information Collected Automatically

When you access our website, certain technical information may be collected automatically by our website hosting infrastructure or enabled website technologies, including:

• Internet Protocol (IP) address

• Browser type and device information

• Operating system

• Pages visited and referring websites

• Date, time, and duration of website visits

• General geographic information derived from IP addresses

• Cookie identifiers and similar technical information

This information helps us maintain website functionality, identify technical problems, protect against misuse, and understand website performance.

Information Related to Investigative Services

When legally authorized to perform investigative services, we may collect, receive, review, or maintain information relevant to a legitimate investigative purpose.

Depending on the assignment and applicable law, this may include public records, background information, court records, vehicle-related information, surveillance documentation, photographs, video recordings, witness information, and other investigative materials.

Such information may concern clients, witnesses, investigation subjects, or other individuals. Investigative information is handled separately from ordinary website inquiries and is subject to applicable laws, professional obligations, contractual requirements, and authorized investigative purposes.

3. How We Use Your Information

We may use personal information for the following business purposes:

• Responding to inquiries and consultation requests

• Communicating with prospective and existing clients

• Evaluating requests for investigative services

• Performing lawful and authorized investigations

• Preparing investigative reports and documentation

• Managing client accounts, service agreements, and billing

• Scheduling appointments and communicating case updates

• Maintaining website security and functionality

• Improving website usability and service quality

• Complying with applicable laws, regulatory requirements, and legal obligations

• Protecting the legal rights, safety, and legitimate interests of our agency, clients, and others

We do not use confidential client case information for public advertising, testimonials, or promotional materials without appropriate authorization.

4. Client Confidentiality and Investigative Records

Confidentiality is a fundamental principle of our investigative services.

WB Investigations takes reasonable administrative, technical, and organizational measures designed to restrict unauthorized access to confidential client communications, case records, and investigative findings.

Information obtained in connection with an investigation is used for legitimate investigative purposes and disclosed only when authorized, necessary to provide services, or permitted or required by applicable law.

We may disclose investigative information to authorized clients, their designated representatives, legal counsel, courts, regulatory authorities, or other appropriate recipients when lawful and necessary.

We cannot guarantee absolute confidentiality where disclosure is required by a valid subpoena, court order, applicable law, or other legally enforceable obligation.

Our commitment to confidentiality does not authorize access to information prohibited by law or override applicable privacy protections.

5. Background Checks and Legally Restricted Information

Certain investigative services may involve information governed by federal or state laws, including the Fair Credit Reporting Act (FCRA), the Driver’s Privacy Protection Act (DPPA), and applicable state privacy and investigative licensing laws.

Where these laws apply, WB Investigations will obtain, use, or disclose covered information only as legally permitted and subject to applicable requirements.

Access to restricted records may require verification of the requesting party’s identity, authority, and permissible purpose.

Submitting an investigative request does not automatically establish legal authorization to obtain protected information.

6. Cookies and Website Analytics

Our website may use cookies or similar technologies to support essential functionality, improve performance, maintain security, and measure website traffic.

Depending on the tools enabled on our website, cookies and tracking technologies may be used to:

• Remember website preferences

• Maintain website functionality and security

• Analyze website visits and visitor interactions

• Measure search engine and marketing performance

• Improve navigation and user experience

Third-party technologies, where enabled, may include analytics, search engine measurement, spam protection, embedded media, and other website services.

You may manage or disable certain cookies through your browser settings. Disabling cookies may affect some website features.

Where required by applicable law, we will provide additional cookie notices or consent choices.

7. Sharing and Disclosure of Personal Information

We do not sell client investigative records or confidential case information to third parties for marketing purposes.

We may share personal information in limited circumstances, including:

Authorized Service Providers: With website hosting companies, technology providers, communication services, payment processors, and other vendors performing legitimate business functions on our behalf.

Investigative Operations: With qualified investigators, authorized contractors, professional consultants, or other parties when necessary for a lawful investigative assignment and subject to appropriate safeguards.

Legal Requirements: When required or permitted by applicable law, court order, subpoena, legal process, or regulatory obligation.

Protection of Rights and Safety: When reasonably necessary to investigate fraud, prevent unlawful activity, protect rights or property, or address security concerns.

Business Transactions: Where relevant to a lawful business reorganization, merger, acquisition, or transfer of business assets, subject to applicable confidentiality and legal requirements.

We limit disclosures to information reasonably necessary for the relevant purpose.

8. SMS and Text Messaging Privacy

WB Investigations may communicate with individuals by SMS text messaging regarding inquiries, consultations, appointments, requested services, and case-related updates.

When you voluntarily opt in to receive text messages through our website or another approved method, we may collect your mobile telephone number, consent preferences, and related communication records.

Mobile information and SMS opt-in consent data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in information and consent will not be transferred to third parties for their independent marketing use.

We may use authorized messaging service providers solely to facilitate the delivery and management of communications on our behalf.

You may opt out of text messages at any time by replying STOP to a message from our SMS program. For assistance, reply HELP or contact our office directly.

Message frequency varies depending on your inquiry or service needs. Message and data rates may apply.

Consent to receive optional text messages is not a condition of purchasing investigative services.

We will honor applicable communication preferences and opt-out requirements.

9. Information Security

We use reasonable safeguards intended to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure.

These safeguards may include access restrictions, appropriate technical security measures, secure storage practices, and responsible handling of confidential investigative information.

Despite these efforts, no website, electronic communication system, or information storage method can be guaranteed completely secure.

Visitors should avoid submitting highly sensitive information, including Social Security numbers, financial account credentials, or identification documents, through ordinary website contact forms unless a specifically authorized and appropriately secured submission method is provided.

If a security incident occurs, we will evaluate our legal obligations and provide notifications when required by applicable law.

10. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill legitimate business, investigative, contractual, security, or legal purposes.

Retention periods may vary depending on the type of information, the nature of the investigative assignment, applicable recordkeeping obligations, pending legal proceedings, and other lawful requirements.

When information is no longer reasonably required, we may securely delete, destroy, or de-identify it, subject to applicable legal and operational obligations.

11. Your Privacy Rights and Choices

Depending on your location, the information involved, and applicable law, you may have certain rights regarding personal information, including the ability to:

• Request information about our privacy practices

• Request access to personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Withdraw consent where processing depends on your consent

• Opt out of optional marketing communications

• Manage browser cookies and certain tracking preferences

You may contact us to submit a privacy-related inquiry or request.

We will review requests in accordance with applicable law and may need to verify your identity before responding.

Certain requests may be limited or denied when information must be retained for legal, regulatory, investigative, security, contractual, or other lawful reasons, or where disclosure could compromise another person’s rights, confidential client information, or an ongoing investigation.

This section does not create rights beyond those provided under applicable law.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, review services, mapping services, and other external resources.

These websites operate independently and may maintain their own privacy policies and data collection practices.

We are not responsible for the privacy practices, security, or content of third-party websites that we do not control.

We encourage visitors to review the privacy policies of external websites before submitting personal information.

13. Children’s Privacy

Our website is intended for individuals seeking legitimate investigative or professional services and is not directed toward children under 13 years of age.

We do not knowingly collect personal information online directly from children under 13 without legally required authorization.

If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the information.

Investigations involving minors, including child custody and child welfare matters, are handled in accordance with applicable legal requirements and professional obligations.

14. Information Concerning Third Parties

As a private investigation agency, WB Investigations may receive requests involving individuals who have not directly contacted our agency.

Any collection, access, use, or disclosure of information concerning third parties must be conducted for lawful purposes and in accordance with applicable federal and state laws.

We do not represent that information concerning every investigation subject can be disclosed to that individual upon request. Such requests are evaluated according to applicable law, confidentiality obligations, client rights, and legitimate investigative restrictions.

15. Do Not Track and Privacy Preferences

Some browsers provide Do Not Track signals or other privacy preference controls.

Our website’s response to these signals may depend on the technologies installed and the capabilities of the relevant service providers.

Where legally required, we will honor applicable recognized privacy preference mechanisms. Visitors may also use available browser and cookie settings to manage certain tracking technologies.

16. Changes to This Privacy Policy

WB Investigations reserves the right to revise this Privacy Policy to reflect changes in our website, business operations, services, technologies, or applicable legal requirements.

Any revisions will be published on this page with an updated effective or revision date.

Material changes will be communicated through additional notice when required by applicable law.

We encourage visitors to periodically review this page.

17. Contact WB Investigations

If you have questions about this Privacy Policy, our information practices, or a privacy-related request, please contact:

WB Investigations / Private Investigator
1235 East Boulevard, Suite E, PMB 1146
Charlotte, NC 28203

Phone: (704) 266-4224
Website: https://wabinvestigations.com
Contact Page: https://wabinvestigations.com/contact-us/

North Carolina Private Investigator License: #3619
South Carolina Private Investigator License: #2560

We are committed to treating privacy inquiries professionally and addressing legitimate concerns in accordance with applicable law.

© 2026 WB Investigations. All Rights Reserved.